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Error code: -1609629695 AME

New Here ,
Mar 28, 2018 Mar 28, 2018

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Keep getting this error:

Have updated and re-installed the product but still getting error

Please help!

Export Error

Error compiling movie.

Render Error

Render returned error.

Writing with exporter: H.264

Writing to file: /Volumes/JLC (WORK)/JEAN LOMBARD CREATIVE/SAUCE ADVERTISING/STEERS/2018/16244 Steers Digital Menu Screens - April 2018/Renders/Landscape/mp4/16244 Steers Apr 2018 DMB Landscape - Breakfast Pita (Halaal) V1.mp4

Writing file type: H264

Around timecode: 00:00:00:16

Rendering at offset: 0,000 seconds

Component: H.264 of type Exporter

Selector: 9

Error code: -1609629695

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Adobe Community Professional ,
Mar 28, 2018 Mar 28, 2018

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Are you sending to the Queue from Premiere Pro?

What happens around the timecode listed on the timeline?

Did you try with both GPU acceleration and without?

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New Here ,
Apr 10, 2018 Apr 10, 2018

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Аналогичная ситуация! Помогите! После обновления программы - нереально вывести готовый фильм. Выдает ошибку. Снимок экрана 2018-04-10 в 19.49.04.png

Снимок экрана 2018-04-10 в 19.49.09.png

Снимок экрана 2018-04-10 в 19.49.19.png

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Adobe Employee ,
May 22, 2018 May 22, 2018

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Hi jeanl, Hi vladimirr, 

Please check the troubleshooting steps given in this article: How to fix issues that cause errors when rendering or exporting

NOTE: Make sure you try steps 5 and above.

Thanks,

Rameez

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