Export from Premiere Crops Video

New Here ,
Jul 07, 2019 Jul 07, 2019

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When I export a sequence directly from Premiere, the right and left of the video are not cropped, but if I use Media Encoder, the sequence gets the left and right slightly cropped. I use all the same presets in both and still get the same issue. I would prefer to use the Media Encoder, so I'd like to know if I am unaware of a setting or something

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Community Expert ,
Jul 08, 2019 Jul 08, 2019

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What is your Source Scaling set to? Does your sequence and export resolution and pixel aspect ratio match? Can you post a screenshot of your export preferences in Premiere and in Media Encoder?

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New Here ,
Jul 12, 2019 Jul 12, 2019

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Screenshot (8).pngScreenshot (9).png

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New Here ,
Jul 12, 2019 Jul 12, 2019

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First screenshot is Premiere, second is AME, third is the result of AMEScreenshot (10).png

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Community Expert ,
Jul 13, 2019 Jul 13, 2019

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If you bring that final clip back into Premiere is the resolution 3840 x 2160? Can you post the current export preset settings in AME (same way you posted the Premiere export preset settings with the preview)

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Adobe Employee ,
Jul 16, 2019 Jul 16, 2019

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Hi there,

Thanks for reaching out. I appreciate how patiently you have shared all the details for troubleshooting the issue. As @justintaylor mentioned, the primary reason that can cause the final video crop is the resolution setting. In addition to the details asked by @justintaylor, I have a suggestion for you to try. Here're the steps:

1. In  Media Encoder, Preferences > General > Premiere Pro > Import sequences natively

2. Uncheck this box. [screenshot attached]

3. Click OK

4. Close Media Encoder and Premiere Pro.

5. Relaunch the applications and test the issue.

Let me know if it brings any change.

Thanks,

Shivangi

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New Here ,
Jul 24, 2019 Jul 24, 2019

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Hi, I followed your advice and still get the same result. Any other ideas?

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Community Expert ,
Jul 25, 2019 Jul 25, 2019

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What's the resolution and cropping if you re-import the footage? Can you take a screenshot of the clip in Premiere before and after the render?

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