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Export Issse from Premier pro to Media Encoder

Explorer ,
Apr 12, 2023 Apr 12, 2023

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I'm having troubleshooting with exporting from premier pro to Media Encoder

Please give me some advice or help for this problem solving


Thank you!

TOPICS
Crash , Error or problem , Export or render , Formats , How to

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correct answers 1 Correct answer

Adobe Employee , Apr 14, 2023 Apr 14, 2023

The source length is zero, means the sequence is empty or the in/out points are not set correctly. Open the Export Settings and check the in/out points and the workarea you are exporting too (Workarea, Sequence InOut, Entire Sequence, Custom InOut). Possible change this to Entire Sequence and try again.


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Adobe Employee ,
Apr 13, 2023 Apr 13, 2023

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What version of PPro & AME are you using? What exactlky are the errors. Please click on the links and copypaste the messages here.

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Explorer ,
Apr 13, 2023 Apr 13, 2023

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Ppro & AME versions are both 2022 and the error link says,

 

 

- Source File: C:\Users\wildk\AppData\Local\Temp\Chill R&B Playlist.prproj
- Output File: C:\Users\wildk\OneDrive\음악\Chill R&B Playlist.mp4
- Preset Used: High Quality 1080p HD
- Video: 1920x1080 (1.0), 29.97 fps, Progressive, 203 (75% HLG, 58% PQ), Hardware Encoding, 01;23;41;04
- Audio: AAC, 320 kbps, 48 kHz, Stereo
- Bitrate: VBR, 1 pass, Target 20.00 Mbps
- Encoding Time: 00:00:01
04/11/2023 04:31:49 PM : Encoding Failed
-----------------------------------------------------

Encode failed because the source duration is nil.

-----------------------------------------------------


- Source File: C:\Users\wildk\AppData\Local\Temp\Chill R&B Playlist_1.prproj
- Output File: C:\Users\wildk\OneDrive\음악\R&B chill playlist.mp4
- Preset Used: High Quality 1080p HD
- Video: 1920x1080 (1.0), 29.97 fps, Progressive, 203 (75% HLG, 58% PQ), Hardware Encoding, 01;23;41;04
- Audio: AAC, 320 kbps, 48 kHz, Stereo
- Bitrate: VBR, 1 pass, Target 20.00 Mbps
- Encoding Time: 00:00:00
04/11/2023 04:39:24 PM : Encoding Failed
-----------------------------------------------------

Encode failed because the source duration is nil.

-----------------------------------------------------


- Source File: C:\Users\wildk\AppData\Local\Temp\Chill R&B Playlist_2.prproj
- Output File: C:\Users\wildk\OneDrive\음악\Hotel_Ugly_Shut_up_My_Moms_Calling.mp4
- Preset Used: High Quality 1080p HD
- Video: 1920x1080 (1.0), 29.97 fps, Progressive, 100 (63% HLG, 51% PQ), Hardware Encoding, 01;23;41;04
- Audio: AAC, 320 kbps, 48 kHz, Stereo
- Bitrate: VBR, 1 pass, Target 20.00 Mbps
- Encoding Time: 00:00:01
04/11/2023 08:20:47 PM : Encoding Failed
-----------------------------------------------------

Encode failed because the source duration is nil.

-----------------------------------------------------


- Source File: C:\Users\wildk\AppData\Local\Temp\Chill R&B Playlist_3.prproj
- Output File: C:\Users\wildk\OneDrive\음악\Hotel_Ugly_Shut_up_My_Moms_Calling.mp4
- Preset Used: Custom
- Video: 1920x1080 (0.9091), 29.97 fps, Progressive, 203 (75% HLG, 58% PQ), Hardware Encoding, 01;23;41;04
- Audio: AAC, 320 kbps, 48 kHz, Stereo
- Bitrate: VBR, 1 pass, Target 20.00 Mbps
- Encoding Time: 00:00:00
04/11/2023 08:20:58 PM : Encoding Failed
-----------------------------------------------------

Encode failed because the source duration is nil.

-----------------------------------------------------


- Source File: C:\Users\wildk\AppData\Local\Temp\Chill R&B Playlist_4.prproj
- Output File: C:\Users\wildk\OneDrive\음악\Hotel_Ugly_Shut_up_My_Moms_Calling.mp4
- Preset Used: Custom
- Video: 1920x1080 (0.9091), 29.97 fps, Progressive, 203 (75% HLG, 58% PQ), Hardware Encoding, 01;23;41;04
- Audio: AAC, 128 kbps, 48 kHz, Stereo
- Bitrate: VBR, 1 pass, Target 8.00 Mbps
- Encoding Time: 00:00:01
04/12/2023 02:25:57 PM : Encoding Failed
-----------------------------------------------------

Encode failed because the source duration is nil.

-----------------------------------------------------

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Community Expert ,
Apr 13, 2023 Apr 13, 2023

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quote-----------------------------------------------------

Encode failed because the source duration is nil.

-----------------------------------------------------

 

By @Christian - CNL

 

Check your in and out points.

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Explorer ,
Apr 13, 2023 Apr 13, 2023

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So do you know how to fix this kinda of problem..?

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Adobe Employee ,
Apr 14, 2023 Apr 14, 2023

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The source length is zero, means the sequence is empty or the in/out points are not set correctly. Open the Export Settings and check the in/out points and the workarea you are exporting too (Workarea, Sequence InOut, Entire Sequence, Custom InOut). Possible change this to Entire Sequence and try again.


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Explorer ,
Apr 14, 2023 Apr 14, 2023

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Thank you so much!!! the export is working now! 

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