Exporting GIF red dots glitches

New Here ,
Jun 07, 2021 Jun 07, 2021

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Hello,

 

I have a problem when exporting some animated gif with media encoder. Sometimes, on some sizes, I have some red dots appearing on some colourd. I've tried different settings but could not find a solution. I'm 100% it's coming from the media encoder exportation, because if I export the file in H264 this does not happen.

 

Capture d’écran 2021-06-07 à 16.55.10.png

 

Any idea on how to fix that ? 

Thanks by advance !

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Error or problem , Export or render , Formats

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Adobe Employee ,
Jun 18, 2021 Jun 18, 2021

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Hi Spolin,

 

This is something new for me. The red dots on the gif seem like an issue with the graphics card(may be).

Could you share your system info(OS, RAM, GPU, etc)?

Are you editing the file in any other Adobe software?

Please share more details. We'll look into this.

Regards,

Shivangi

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Adobe Community Professional ,
Jun 18, 2021 Jun 18, 2021

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Try turning off Hardware encoding in the export settings.

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