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Faulting application name: Adobe Media Encoder.exe, version: 23.5.0.51, Exception code: 0xc0000005

Explorer ,
Jul 05, 2023 Jul 05, 2023

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Windows 11

ASUS ROG Z690F
Intel Gen 13 i7
64 gig DDR5
MSI GEForce RTX 3080 10g GPU
AME 23.5
Trend Micro

When Opening from Premiere Pro or Directly, AME briefly appears in Tray and then closes.

I have added AME folder as an exception in TM, but still no Joy

Any help would be appreciated.

TOPICS
Crash , Error or problem , Freeze or hang

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Adobe Employee ,
Jul 06, 2023 Jul 06, 2023

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First of all: does it work if you disable AntiVirus?

If yes, please have a look here: https://community.adobe.com/t5/adobe-media-encoder-discussions/media-encoder-2023-open-crash/m-p/139...

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Explorer ,
Nov 06, 2024 Nov 06, 2024

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Nope.  I run PC Matic.  I disabled and still the same issue.

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Adobe Employee ,
Nov 08, 2024 Nov 08, 2024

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Did you make sure and whitelist all Adobe apps and processes in "PC Matic"?

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