Help! My GPU occupancy is 0%!

New Here ,
Dec 04, 2021 Dec 04, 2021

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I'm trying to export an 8-second video and surprisingly it takes 2 hours to export! When I checked the CPU and GPU usage I found that Me was only using 6% of the CPU and 0% of the GPU. the total CPU usage was just under 50% and the GPU was even less than 1%.
My computer is a 2018 MacBook Pro 15". the Me version is 22.0 and no plugins are used.

 

GPU usage

截屏2021-12-05 下午1.51.23.png截屏2021-12-05 下午1.51.43.png

 

 

 

CPU usage 

截屏2021-12-05 下午1.51.57.png

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Export or render , Hardware or GPU , Performance

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Adobe Community Professional ,
Dec 04, 2021 Dec 04, 2021

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Something def looks wrong here. Do you have GPU rendering or software mode in Preferences - General?

 

Can also try resetting preferences by holding SHIFT while launching AME.

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