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HEVC (H265) encoding fails in AME 2020

Community Beginner ,
Nov 08, 2019 Nov 08, 2019

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Been trying to get AME 2020 to encode in 4K HEVC (H265), but I get a very quick fail every time, with error code 7 (Out of Memory) in the logs.

 

Reinstalled AME 2019: it works like a charm.

So: rollback to 2019 for me, and will wait for some updates to AME 2020 first.

 

@Adobe Support: If you read this, I'd like to report this as a bug.

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Error or problem , Export or render , Formats

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Guide ,
Nov 08, 2019 Nov 08, 2019

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You can repory bugs here: https://www.adobe.com/products/wishform.html 
Forum is more for community help purposes not for bug reporting. 

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New Here ,
Dec 13, 2019 Dec 13, 2019

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For what it's worth I am having the exact same problem but I have been unable to find any other reports of this issue nor any solutions.

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New Here ,
Dec 19, 2019 Dec 19, 2019

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Yeah its same problem here Adobe 2019 encoder works but 2020 giving me this ugly thing
my system:
AMD FX 9590
Radeon vii
32 gb Ram
1 TB WD Black hdd / 14 TB WD Ultrastar hdd / 6 TB extranal WD hdd

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Community Beginner ,
Jan 21, 2021 Jan 21, 2021

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January 2021: still not fixed. @Adobe Support: Are you reading this? How can this pretty essential bug stay unsolved for a year?

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New Here ,
Apr 26, 2023 Apr 26, 2023

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Just a quick note here, I was getting this exact error transcoding a very short ProRes 4444 video to HEVC, for me it's fixed by using VBR instead of CBR.

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