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I have Adobe Media Encoder CC 2017 on my Mac. I cannot get it to work.
Above is a screenshot of the error.
I would appreciate information on how to correct this issue.
Thank you.
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I do have an older version of Adobe Media Encoder on my Mac. Is the solution to this problem to delete them both and do a reinstall of Adobe Media Encoder CC 2017? If so, how do I do a full uninstall of Adobe Media Encoder CS6? I see an uninstall for the cc 2017 version but not the CS6 version.
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I really hope someone from Adobe can help me with this issue!
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Bump... Adobe I really need to get this resolved...
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You should contact Adobe Technical Support for such issues.
I'm not sure why this is happening, but i suspect Support should be able to help you with this.
if I had to recommend a workaround, I would you say you may want to create a new user account on that system and see if that user account has this issue as well or if this is limited to your account. Possibly a permission issue on your user account.
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Can you give me the best way of contacting Adobe for this problem?
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Here is the support page
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This is so frustrating! Once again Adobe Media Encoder is giving me the same problem.
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Thank you Adobe for helping me fix this problem.