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How do you fix the yellow scene issue in Media Encoder?

Community Beginner ,
Nov 16, 2023 Nov 16, 2023

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As the title said, Media Encoder exports and produce that kind of green/yellow scene. However, it exports extremely fine in Premiere Pro. How do I fix this because I rely a lot for Media Encoder?

Wisely5E71_0-1700152713775.pngWisely5E71_1-1700152722661.png

 

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Error or problem , Export or render

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correct answers 1 Correct answer

Adobe Employee , Nov 22, 2023 Nov 22, 2023

Thanks for letting us know.

The issue you were facing might very well be related to the original encoding software, in this case OBS version 30. If you encounter such a thing next time, please keep the file and share it with us so that we can look into the file if the glitch is part of the source or part of the AME encode. 

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Community Expert ,
Nov 16, 2023 Nov 16, 2023

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Try turning off Hardware encoding in the Video tab of the export settings.

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Community Beginner ,
Nov 16, 2023 Nov 16, 2023

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I assumed that this is done in Premiere Pro? If it does, It still doesn't solve sadly 😞 

Wisely5E71_0-1700162204083.png

 

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Community Expert ,
Nov 16, 2023 Nov 16, 2023

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Did you do that in AME?

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Community Beginner ,
Nov 16, 2023 Nov 16, 2023

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Yes and the result is 

Wisely5E71_0-1700174894593.png

 

 

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Community Expert ,
Nov 16, 2023 Nov 16, 2023

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Open the AME log and see what it says about the failure.

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Community Beginner ,
Nov 16, 2023 Nov 16, 2023

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Here you go. 

Wisely5E71_0-1700188167969.png

Ignore the below one. The above one does not show any error which is weird

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Adobe Employee ,
Nov 17, 2023 Nov 17, 2023

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I need a bit more info to be able to help.

Which OS, CPU, GPU do you use? Which source and target formats? Do you do any color management on your project? What is your workflow? AME transcode? Premiere Pro > AME? After Effects > AME?

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Community Beginner ,
Nov 17, 2023 Nov 17, 2023

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Yes, friend. I'd be glad to help.

 

OS: Windows 10

CPU: Ryzen 5600x

GPU: RTX 3080 NVIDIA

 

Umm, I am a little newbie about editing term so I hope I wasn't wrong in answering.

 

Source Format: MP4 (I guess)
Target Format: H.264 (Hardware Encoding NVIDIA Codec)

No Color management. It's a simple edit, and cut. 

My workflow is just this on the screenshot since that's the particular scene that's weird in Media Encoder.
Premiere Pro => AME. I send to Media Encoder Queue.

AME Transcode... screenshot might answer.

Wisely5E71_0-1700235789452.png

Wisely5E71_1-1700235888621.png

 

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Adobe Employee ,
Nov 20, 2023 Nov 20, 2023

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I was not able to reproduce your issue. Would you be able to share your project and media? I can private message you the instructions in this forum.

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Community Beginner ,
Nov 21, 2023 Nov 21, 2023

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Hello Adobe team,

 

I want to say I apologize I couldn't share the media because I had already deleted the original video source and uploaded the rendered final video to Youtube. However, upon downloading the video I uploaded and trying to encode in Media Encoder, the same area and same scene didn't produce the yellow glitch scene. I even try to RE-RECORD the game in that specific area to try to reproduce it. It doesn't produce that glitch. I myself am also confused how this happened.

 

If you must know what tool I use to record, it is OBS ver 30.0. The game is Super Mario RPG Remake Switch and I use Ryujinx to boot it. Final thing is the area is in Weapon World Final Area.

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Adobe Employee ,
Nov 22, 2023 Nov 22, 2023

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Thanks for letting us know.

The issue you were facing might very well be related to the original encoding software, in this case OBS version 30. If you encounter such a thing next time, please keep the file and share it with us so that we can look into the file if the glitch is part of the source or part of the AME encode. 

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Community Beginner ,
Nov 24, 2023 Nov 24, 2023

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Dear Adobe Team,

 

Thank you for your response. I will be sure to report this the moment I encounter the same thing next time. I apologize if this thread remains unsolved. I wish I kept the file so this can be prevented in the future.

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