• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

How to fix incorrect MP4 file-length property?

New Here ,
Jul 21, 2023 Jul 21, 2023

Copy link to clipboard

Copied

Running Windows 11 on Victus laptop w/AMD Ryzen 5000 series 7 & Radeon gfx.

Latest versions of Permier Pro Desktop and Media Encoder installed and updated.

 

I have about 39-44 minutes of MP4 footage that was originally captured on a Sony 4k camcorder.  However (and I caused this probelm) when I renamed the file and moved it via USB, Windows changed the file properties associated with the video.  (I never have any problems when I import or ingest directly from the SD card.)

 

All the video is still there - the file size is the same, etc, etc.  But now Windows, Premier Pro and Media Encoder all think it's only 3 seconds long.  The resulting mp4 only plays the LAST 3 sec of the original.  There's probably a Sony or Windows hack out there somewhere to fix this, but I'd much rather fix my self-inflicted idiocy in Premier Pro or Media Encoder.

 

The original stuff is gone now.  The SD card has since been formatted.  Can anyone offer a solution?

TOPICS
Export or render , Formats , How to , Import , Tips and tricks

Views

398

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 24, 2023 Jul 24, 2023

Copy link to clipboard

Copied

Did you try AME to convert the file?

If that does not work: install ffmpeg and try ffmpeg -i input.mp4 -c copy output.mp4. This command copies the input stream. At least worth a try.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 24, 2023 Jul 24, 2023

Copy link to clipboard

Copied

LATEST

Thanks for your prompt & professional reply. 

I haven't tried anything yet.  Past experience tells me that checking with the support community before compounding the problem is always the best option.

I will give these suggestions a shot and post the results.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines