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Issues with Adobe Media Encoder

New Here ,
Dec 06, 2021 Dec 06, 2021

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Media Encoder is not working. I can open it frome After Effect, but it says that it can not find my comp. 

When I drag it inside AME it tries to connect to the project forever. Nothing more happen. I uninstalled the app and installed it again (for AE and AME). Same issues. It's impossible to export anything.

TOPICS
Crash , Error or problem , Export or render , Freeze or hang

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New Here ,
Dec 06, 2021 Dec 06, 2021

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Same problem for me. Uninstalling and disinstalling doesn't work, using the "Queue in AME" button in AE neither... 

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Community Beginner ,
Dec 06, 2021 Dec 06, 2021

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same here, it connects forever to the project and seems stuck, could not render anything so far.

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Adobe Employee ,
Dec 22, 2021 Dec 22, 2021

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Hi all,

 

We're sorry for the trouble. Could you test the issue after disabling the Hardware encoding under Preferences > Media?

Let us know the outcome.

 

Regards,

Shivangi

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New Here ,
Dec 22, 2021 Dec 22, 2021

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This doesn't work. ME keeps connecting... forever. Mine failed inmediatly after 3 succesfull videos created from the same AE comp.

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New Here ,
Dec 24, 2021 Dec 24, 2021

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I've found a sad solution, but it worked for me and my client. Exporting directly from AE and then drag de .mov video inside AME, so I can create an H.264 clip. 

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