Copy link to clipboard
Copied
OS 10.11.6
I just upgraded to latest version of Media Encoder, cued video from Premiere Pro but about two minutes into Media Encoder render I keep getting a crash error.
Rendering H.264 Vimeo 1080p settings
What works is to change render settings to software only.
Copy link to clipboard
Copied
And when I render directly from Premiere Pro 2017 (1432) I get serious error crash message.
Copy link to clipboard
Copied
Hi Marcial,
1. What is the Operating System?
2. What is the selected Renderer in Premiere Pro & Media Encoder?
In Premiere Pro, File > Project Settings > General > Renderer.
In Media Encoder, Queue Panel, right bottom corner, Renderer
Change the Renderer & try export again.
3. If it is Windows machine,
In Premiere Pro > Preferences > Media > Uncheck "Enable accelerated Intel H.264 decoding" > Restart Premiere Pro & Check the Export
In Media Encoder > Preferences > Media > Uncheck "Enable accelerated Intel H.264 decoding" > Restart Media Encoder & Check the Export
Please let us know the status.
Thanks,
Vidya Sagar.
Copy link to clipboard
Copied
What works is to change render settings to software only.
Copy link to clipboard
Copied
OS 10.11.6