ME will not load. produces and error when opening

[gordonj24399239]

Adobe ME 2021 when downloaded from Creative Cloud app produces an error and will not open.

I am currently using a iMac on macOS Big Sur 11.3

Can someone contact me so I can download and use the software.

Thank you.

[Shivangi_Gupta]

Thanks for reaching out. Could you share the crash log for the analysis? Please refer to this article for help: https://community.adobe.com/t5/premiere-pro/faq-where-do-i-find-premiere-pro-crash-logs-on-windows-o...

Regards,

Shivangi

[licelle]

Hello! I shared the crash log yesterday. And I can't seem to find it following the path of the provided forum topic.

[Shivangi_Gupta]

The path shared in the forum link is for Premiere Pro. Did you check if for AME?

Are you also using macOS 11.4?

Let me know.

I'm actively researching on this issue and I'm in touch with our product team too.

Shivangi

[O B E]

AME stil no working, What happend?? do you have any solution??

[O B E]

I uninstall and instal again, whitout positive results, I upgrede to 15.1 and either works, i the log .txt (attached) didnt fond something relevant.

Could you help me please?

[Shivangi_Gupta]

Hi there,

Thanks for sharing the event log. I shared it with our product team and waiting for their comments on it.

Meanwhile, could you share more info?

Are you using macOS 11.4?

Regards,

Shivangi

[RMVProd]

I HAVE THE SAME PROBLEM AS EVERYONE ELSE, MEDIA ENCODER DOES NOT WANT TO EVEN START SINCE FEBRUARY OF THIS YEAR.  YOU KEEP UPGRADING, --JUST UPGRADED TO 15.4 TONIGHT--BUT WHAT GOOD IS THIS UPGRADES IF YOU DON'T EVEN FIX THE PROBLEM --CAN'T EVEN GET THE PRODUCT TO WORK???  THEY SEEM MORE LIKE A DOWNGRADE IF IT STILL ISN'T WORKING.