Media Encoder 2022 is completely broken

Community Beginner ,
Nov 08, 2021 Nov 08, 2021

Copy link to clipboard

Copied

I'm using a 16-inch 2019 Macbook Pro on its highest specs, running on Catalina and I have just updated AE and ME to the 2022 version. However, ever since I updated, Media Encoder just does NOT want to work. I have a project due TODAY and every time I try to render it gets stuck on "Connecting to Project":

 

Damba5C98_0-1636442870606.png

 

This has been going on for 30 minutes. Every time I try to close the app and reopen it again, the project won't export, then I try to do the queue in AME from AE, but it gets stuck again. WHAT is going on? My career literally depends on this and now its stuck and I have no workaround. GET. IT. FIXED. ADOBE. Your software are incredibly NOT inexpensive so this SHOULD NOT have been a problem. Smh.

TOPICS
Crash, Dynamic link, Error or problem, Export or render, Freeze or hang, Performance

Views

378

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

New Here , Nov 09, 2021 Nov 09, 2021
Hello, You can downgrade all your software with Creative Cloud : Install : Software _____________________________________ ...  <<<< clic on this 3 points / other version. ChoosePP : 15.4.1AE : 18.4.1ME:15.4.1 Hope that help you

Likes

Translate

Translate
New Here ,
Nov 09, 2021 Nov 09, 2021

Copy link to clipboard

Copied

Hello,

 

You can downgrade all your software with Creative Cloud :

 

Install :

 

Software _____________________________________ ...  <<<< clic on this 3 points / other version.

 

Choose

PP : 15.4.1

AE : 18.4.1

ME:15.4.1

 

Hope that help you

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 17, 2021 Nov 17, 2021

Copy link to clipboard

Copied

Sorry this took so long to reply, got caught up with work, but after HOURS of trying to find a workaround I finally decided to ditch the current project I was working on and downgraded AE and ME to the 2021 Version and it worked flawlessly. This really should not have been a problem, Adobe really should put 100% effort before putting out a new version to the public. I'm not upgrading to the 2022 until I know for sure from the public that it actually works. Thanks!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 09, 2021 Nov 09, 2021

Copy link to clipboard

Copied

I'm experiancing the exact same issue, not cool. Hope Adobe is working on the problem.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 09, 2021 Nov 09, 2021

Copy link to clipboard

Copied

I have been able to export as an .MOV directley from AE and convert it to MP4 via an online converter. Far from ideal though but it works for now.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Nov 09, 2021 Nov 09, 2021

Copy link to clipboard

Copied

you could also use ffmpeg which would almost certainly be faster, it usually rockets through that kind of thing:

ffmpeg -i <yourinput.mov> -vcodec libx264 -acodec aac <outputfile.mp4>

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 09, 2021 Nov 09, 2021

Copy link to clipboard

Copied

Have you try to use Media Encoder in Standalone? You can drag and drop any file into ME and convert it in any format (normally)

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Nov 09, 2021 Nov 09, 2021

Copy link to clipboard

Copied

Same here. I have the amazing new feature that if I kill AME, it POPS BACK TO LIFE and hangs in the same way. Win10 / TR 3960X / 128GB RAM / RTX3070. I'm having to export everything directly from either Premiere or AE.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 17, 2021 Nov 17, 2021

Copy link to clipboard

Copied

Ridiculous how they rolled out a completely broken software. I honestly thought my MacBook did not have enough power to render anymore but seeing your comment with 128GB worth of RAM and not being able to render using ME? Its obvious where the common denominator is. Smh.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 09, 2021 Nov 09, 2021

Copy link to clipboard

Copied

This is an absolute disgrace. I'm now missing deadlines because of the time searching for workarounds to fix software that is costing us all a small fortune. Adding the export to the render queue then chosing the new 'Queue in AME' button in ther render queue DOES NOT WORK. Having two artists spending 2 full days building in AE 2022 means downgrading is not an option right now. Can we all invoice Adobe for our loss of earnings?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 12, 2021 Nov 12, 2021

Copy link to clipboard

Copied

This is absolutely huge. Me as well as my coworker have similar problems. Sending data from After Effects sometimes works, sometimes doesn't. Often I would have to restart, sometimes the only thing that helps is rendering an uncompressed file in AE and then converting this extra in ME, but this also takes so much more time. We're in the middle of hundreds of projects and this broken product literally impacts the whole workflow in the most negative way. 
I guess I have to downgrade both AE as well as ME at some point but right now I already started too many projects with the new version of AE so thats also another problem.

Please put this on high priority and fix this, its really a mess.

And even when I manage to encode videos, they sometimes seem to have some glitches.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 12, 2021 Nov 12, 2021

Copy link to clipboard

Copied

just download the older version or render from AE and then transcode to mp4 in ME later

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 12, 2021 Nov 12, 2021

Copy link to clipboard

Copied

I'm dealing with the same issue, I'm trying to export something from After Effects, I hit Add to Adobe Media Encoder Queue,  Encoder opens the does NOTHING! I tried using an older version and it will no longer let me, probably unless I downgrade After Effects. Ever time, EVERY DAMN TIME adobe does an update it screw up my computer. How long till this issue gets fixed this time?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 12, 2021 Nov 12, 2021

Copy link to clipboard

Copied

I've just updated After effects this moring and that has seem to done the trick. I exported several animations today via the usual methode and it works fine 🙂

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 12, 2021 Nov 12, 2021

Copy link to clipboard

Copied

I downgraded After Effects and Media Encoder, and finally was able to export my project. So, the current update is completely useless.

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 12, 2021 Nov 12, 2021

Copy link to clipboard

Copied

Same thing here, it just gets stuck in linking to project... I had to render from after effects first and then import it to media encoder to transcode... also you downloaded the older version that actually worked lol ... what is the point in doing an "upgrade" that works worse than the previous one adobe? WTF?

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 04, 2021 Dec 04, 2021

Copy link to clipboard

Copied

I have the same problem even downgraded ME and both versions not opening now. Imac running bigsur 11.6. 

 

 This is a major pain in the butt. I have uninstalled even the previous version with no improvement. I will install an earlier version of both AE and ME just in case that fixes the issues.  This seems to be a common issue with ME and AE and I am really hoping that Adobe can understand the frustrations this causes their users who depend on their software for a living.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 04, 2021 Dec 04, 2021

Copy link to clipboard

Copied

LATEST

Likwe most other times that this problem has arisen for me, I have taken the nuclear choice of using the Adobe CC cleaner app. NOT recommended unless all other trouble shooting options have failed.  If you needed to do a complete clean install. This worked for me, so far... Here is the adobe link

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Read the instructions well before proceeding so you do not inadvertently give yourself more headaches. Both AE and ME are now working as they should after doing a clean install of everything adobe on my machine. NB; during the clean, you have options to just uninstall and fresh clean of specific apps, but this failed for me, so everything (Creative cloud and apps) had to be wiped, then reinstalled. You need time either way to resolve this issue, and that is very rare to come by.  

 

 One of the older ME installs that I did earlier suggested that the dynamic link modual was not installed on my machine or was not working... I do not know if this was the issue itself or a side effect of trying many different trouble shooting solutions. I hope this helps.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines