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Media Encoder 2023 Crashes on Open for M1 Mac Mini

New Here ,
Oct 18, 2022 Oct 18, 2022

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Just installed all of the latest 2023 apps on my M1 Mac Mini. Media Encoder 2023 crashes shortly after the splash screen disappears.

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Community Beginner ,
Oct 19, 2022 Oct 19, 2022

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Same on Mac Studio Ultra.

Workaround for now: Reinstalled ME 2022, render Prores 422 HQ from AE, Drag and Drop into ME 2022.

Lame but gets it over the finsih line.

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New Here ,
Oct 19, 2022 Oct 19, 2022

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Same on MacBook Pro Intel Core i7. Also can't use 2022 Media Encoder with 2023 Premier Pro. 

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Adobe Employee ,
Oct 19, 2022 Oct 19, 2022

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Hi all,

 

Sorry for the crash.

Were you using any custom presets in the previous version? Do you see any error message? Try resetting the preferences of Media Encoder. Here's how.

Let us know the outcome.

 

Thanks,

Nishu

 

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Community Beginner ,
Oct 26, 2022 Oct 26, 2022

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No luck. Holding shift or reinstalling with fresh prefs. Still crashes. There's a splash screen then poof! gone.

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Adobe Employee ,
Oct 20, 2022 Oct 20, 2022

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Hi all,

 

Please try the suggestion in the following thread: https://community.adobe.com/t5/adobe-media-encoder-discussions/media-encored-23-fails-to-start/td-p/...

Let us know if it helps.

 

Thanks,

Nishu

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Community Beginner ,
Oct 24, 2022 Oct 24, 2022

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Also happening on my MacOS Monterey 12.5.1 (21G83), MacBook Pro (16-inch, 2019.

Crashed when both launched individually, or summoned from AE.

Tried holding shift to clear settings, but no good.


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Community Beginner ,
Oct 25, 2022 Oct 25, 2022

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I watched the plug-ins loading and after which one it crashes. It turned out to be Mocha Pro 2019 from Boris FX, which somebody sent me to try and I never updated it. So I guess it was old and made ME crash because of incompatible coding or whatever.

2019. That seems like 10 years ago. Nobody had heard about COVID or NFT's. Good times.

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Community Beginner ,
Oct 26, 2022 Oct 26, 2022

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This worked for me. Video Copilot plugins in the mediacore directory were causing the crash. It's working now.

Delete any depricated plugins in this directory:

Drive//Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore

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Community Beginner ,
Oct 28, 2022 Oct 28, 2022

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I deleted a Video Copilot plugin (VCColorVibrance_1.0.7) and can confirm I can now open Media Encoder. Thanks.

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Explorer ,
Nov 15, 2022 Nov 15, 2022

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Thank you, I deleted colour vibrance as well and now it works!
I really liked colour vibrance, but for now I'm happy to be working again!

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New Here ,
Oct 26, 2022 Oct 26, 2022

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Figured it out for my needs at least. Several of my After Effects plug-ins aren't yet compatible with newer versions of After Effects. The solution to run AE is to "get info" on the application and choose "run with Rosetta". I figured I'd try the same thing for Media Encoder and I was right. I think the reason is because ME tries to load the same plug-ins that After Effects cannot. So, try running ME in Rosetta. Works for me. Good luck!

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