• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Media Encoder 2024 NOT WORKING

Community Beginner ,
Jan 26, 2024 Jan 26, 2024

Copy link to clipboard

Copied

Fri Jan 26, 2024

Media Encoder 2024 on my brand new PC Windows 11 Enterprise opens, but after that, 1 simple touch and it freezes. Need to fix this by Mon Jan 28, I do audio for TV.....LIVE.

TOPICS
Freeze or hang

Views

311

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 26, 2024 Jan 26, 2024

Copy link to clipboard

Copied

I downloaded 23.6 and the same thing happens, it opens, the instantly freezes

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 29, 2024 Jan 29, 2024

Copy link to clipboard

Copied

Do you have any anti-virus or security software installed?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 28, 2024 Jan 28, 2024

Copy link to clipboard

Copied

Try updating Windows.
If NVIDIA graphics, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 12, 2024 Apr 12, 2024

Copy link to clipboard

Copied

Did this ever get fixed? I have the same problem. I updated everything on my computer, windows, and studio drivers. Nothing works. The new Illustrator does it too. I had to install  Ai 27.91 for it to work.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 15, 2024 Apr 15, 2024

Copy link to clipboard

Copied

LATEST

Please provide more details. What are your specs (OS, CPU, GPU, memory)? Which version of AME? What exactly happens? Can you provide a screen recording? Can you post the AME logs?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines