Media Encoder can't access my files for render

New Here ,
Jan 04, 2022 Jan 04, 2022

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Hey all!

 

I recently got a Macbook upgrade from work and have been setting up my programmes. 

 

When I first used Me I believe i made the mistake of pressing 'Don't allow access' when trying to import files from my desktop, and now i keep receiving errors whenever I try, saying it can't open my files / can't access the source.

 

I've since tried un-installing and re-installing the apps, clearing the settings, and restoring older versions of the programme. None of which have helped.

 

Can anyone please help with this issue? Thanks in advance!

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Error or problem , Export or render , How to

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Adobe Community Professional ,
Jan 05, 2022 Jan 05, 2022

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Change Privacy preferences on Mac - Apple Support

 

Scroll down to "Full Disk Access" and follow those instructions and you should be good.

 

 

- Warren

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Adobe Employee ,
Jan 12, 2022 Jan 12, 2022

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Hi there,

 

I'm chiming in to see if you took a look at the article shared by the expert above. Did it help?

 

Let us know.

 

Regards,

Shivangi

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