Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.

Media Encoder CC 2018 - AME Web Service Request Rejected

New Here ,
Sep 19, 2018 Sep 19, 2018

Copy link to clipboard


We are using Media Encoder to convert Cineform files to H264. We are seeing intermittent requests return "Rejected". It doesn't happen all of the time, but a very good portion of the time.

Here's a sample request:

<manifest version="1.0">



<SourcePresetPath>C:\Program Files\Adobe\Adobe Media Encoder CC 2018\MediaIO\systempresets\4E49434B_48323634\01 - Match Source - High Bitrate.epr</SourcePresetPath>


Here's a sample response:

<!DOCTYPE payload><payload version="1.0">



<JobStatus>Not Found</JobStatus>





We are making multiple calls before one can complete, so could it be a single threading issue?

Instead of using the web service calls, is there a way to get the watch folders to work without the GUI running? That may be an option for us.

Any other ideas or options to convert CineForm to H264?








Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation