Media Encoder CC 2018 - AME Web Service Request Rejected

Report · Sep 19, 2018

We are using Media Encoder to convert Cineform files to H264. We are seeing intermittent requests return "Rejected". It doesn't happen all of the time, but a very good portion of the time.

Here's a sample request:

<SourceFilePath>D:\mypath\6b964325-75cd-40d9-8f5d-c4c60b3816ab.avi</SourceFilePath>

<DestinationPath>D:\mypath\6b964325-75cd-40d9-8f5d-c4c60b3816ab.mp4</DestinationPath>

<SourcePresetPath>C:\Program Files\Adobe\Adobe Media Encoder CC 2018\MediaIO\systempresets\4E49434B_48323634\01 - Match Source - High Bitrate.epr</SourcePresetPath>

</manifest>

Here's a sample response:

<!DOCTYPE payload><payload version="1.0">

<SubmitResult>Rejected</SubmitResult>

<ServerStatus>Online</ServerStatus>

<JobStatus>Not Found</JobStatus>

</payload>

We are making multiple calls before one can complete, so could it be a single threading issue?

Instead of using the web service calls, is there a way to get the watch folders to work without the GUI running? That may be an option for us.

Any other ideas or options to convert CineForm to H264?

Thanks!!

Adobe Community

Media Encoder CC 2018 - AME Web Service Request Rejected