media encoder converting failed

New Here ,
May 15, 2022 May 15, 2022

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Hi,
I'm a novice, saw many tuto, but no effect... Media encorder takes days to convert my 40 seconds videos (from media effects) and in the end it blocks. 
I don't know what to do anymore, can you help me?
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Export or render

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Adobe Employee ,
May 15, 2022 May 15, 2022

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Hi Karina244594959w5d,

 

We're sorry to hear about this. Let us know the version of Media Encoder that you are using & the system specs. Also, have you tried switching the Renderer to Mercury Playback Engine Software Only to check if it's working properly?

 

Thanks,

Sumeet

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