media encoder crash when everytime i add my comp to media encoder

Report · Mar 21, 2020

hi, i need a urgent help.

i use after effects and media encoder 2020 on mac, when everytime i try to add my comp to render quqe on media encoder, it is always crash to me/not add to the media encoder. when it is connect to dynmic server its not show the compistion to render, and then media encoder ends unexpectedly (crashing). i dont know what to do because i try all the ways, i talked with adobe assistant and we try to fix the problem but it is always come back. please help me on the comments what can i do.

im hope adobe will bring back in the future the h.64 option on ae.

Report · Apr 03, 2020

Hi there,

We're sorry to hear that. We're here to help.

Which macOS version do you have?
What error do you get?
What happens when you try to render the project from AE directly?

Looking forward to your response.

Thanks,

Shivangi