Media Encoder crashes mid render

New Here ,
May 12, 2021 May 12, 2021

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Whenever I am exporting in Media Encoder, my program always brings up a crash report and I don't know why. I've tried both acceleration encoders and they still crash my application. 

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Crash , Error or problem , Export or render , Freeze or hang , Hardware or GPU

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Community Beginner ,
May 13, 2021 May 13, 2021

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My media encoder keeps crashing my computer mid render as well

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Adobe Employee ,
May 19, 2021 May 19, 2021

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Hi Alonso5E57

We appreciate you writing in. We undertand you're unable to export your file from Media Encoder.

  • Which version of AME are you using?
  • Does it happen with every file? Are you encoding a prproj/aep file or transcoding a media file?
  • Could you share the crash log with us?

 

We'll analyze it for troubleshooting further. Looking forward to your response.

 

Regards,

Shivangi

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