Media Encoder crashes when rendering proxies

New Here ,
Mar 29, 2022 Mar 29, 2022

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Hi there! For some reason Media Encoder is crashing everytime I'm trying to create proxies. We own 2 iMac Pro's (2017) and both have the same problem. When I try it on an older MacBook or iMac with the updated version it doesn's seem to have that problem. Does anyone know what could be the issue? Grt. Ricardo

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Adobe Employee ,
Mar 31, 2022 Mar 31, 2022

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Hi rpaterno,

I am so sorry you are having trouble creating proxies. Which proxy preset are you using? What is the source footage? These facts may help us diagnose the issue. 

 

Thanks,
Kevin

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New Here ,
Mar 31, 2022 Mar 31, 2022

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Hi Kevin,

 

Both Quicktime and H.264 have the same result. I'll go for medium resolution and the footage it crashes on is Blackmagic Raw. Most of the time it renders 5 or 6 clips and then it crashes. And it's been like this since the latest update, before we never had the issues. 

I hope you have a solution. 

Cheers,

 

Ricardo

 

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