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media encoder crashing on load on MACBOOKPRO

JHB5000
New Here ,
Apr 19, 2021 Apr 19, 2021

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media encoder crashing on load on MACBOOKPRO

TOPICS
Crash , Error or problem , Freeze or hang , Hardware or GPU , How to , Performance , Tips and tricks

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Shivangi_Gupta Adobe Employee
Adobe Employee ,
Apr 21, 2021 Apr 21, 2021

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Hi there,

Sorry for the trouble. I understand AME does not launch for you on macOS.

  1. Which version of AME are you using?
  2. Are you using it with some other Adobe application?
  3. Do you get any error when it crashes at launch?

Please share more details. We're here to help.

Regards,

Shivangi

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