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Media Encoder CS 6 Crashing (have crash log) (Mac OSX 10.6.8)

Participant ,
Sep 05, 2024 Sep 05, 2024

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We have been getting crashes, mostly while running Media Encoder CS6, where there is a crash... screen goes dark and fans run fast.  Here is the crash report, perhaps this may show a possible fix?:

 

Process: AGSService [52]

Path: /Library/Application Support/Adobe/AdobeGCClient/AGSService

Identifier: AGSService

Version: ??? (???)

Code Type: X86-64 (Native)

Parent Process: launchd [1]

 

Date/Time: 2024-09-05 11:43:58.330 -0400

OS Version: Mac OS X 10.6.8 (10K549)

Report Version: 6

 

Exception Type: EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000

Crashed Thread: 0

 

Dyld Error Message:

Library not loaded: /usr/lib/libc++.1.dylib

Referenced from: /Library/Application Support/Adobe/AdobeGCClient/AGSService

Reason: image not found

 

Binary Images:

0x7fff5fc00000 - 0x7fff5fc3be0f dyld 132.1 (???) <29DECB19-0193-2575-D838-CF743F0400B2> /usr/lib/dyld

Kenneth Davis, Director of Post Production
Pro Cuts Editing Services
(301) 464-5067 / (443) 274-6115 (Office)
(443) 274-6060 / (877) 827-6402 (FAX)
kgd@procutsediting.com / kgd_procuts@yahoo.com
www.procutsediting.com
2138 Priest Bridge Court, Suite 1
Crofton, MD 21114 USA
Like us on Facebook: www.facebook.com/procutsediting
TOPICS
Error or problem , Performance

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Adobe Employee ,
Sep 12, 2024 Sep 12, 2024

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CS6?! Might be time for an update.

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