Media Encoder files to encode from After Effects (M1 Mac)

New Here ,
Aug 03, 2021 Aug 03, 2021

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Hi all,

 

Error to report here:

When I try and encode a file directly out of After Effects into Media Encoder I get an error and the process fails:

Here are my steps to repeat the error:

-In After Effects I click on add to "Media Encoder Queue"

Screen Shot 2021-08-03 at 11.15.13 AM.png

-Media Encoder Launches and the file shows up in the queue just fine

-I created a preset with the folloing settings per below:

Screen Shot 2021-08-03 at 11.17.15 AM.png 

When I click on "encode" aka the green play button - the file will spool for about 20 to 30 seconds and then I get a file error

Screen Shot 2021-08-03 at 11.24.18 AM.png

I have copied and pasted the log for the error below:

----

 - Encoding Time: 00:01:56

08/03/2021 10:23:35 AM : Encoding Failed

------------------------------------------------------------

Export Error

Error compiling movie.

 

Render Error

 

Render returned error.

 

Writing with exporter: H.264

Writing to file: /Users/moebocop/Desktop/Work_Projects/Art_Projects/Art/Motion_Projects/StyleCraft/Weeks_34_36_Movie_Studio_Logo/Mov_Mp4_Finals/Perception Pictures v1.mp4

Writing file type: H264

Around timecode: 00:00:00:09

Rendering at offset: 0.000 seconds

Component: H.264 of type Exporter

Selector: 9

Error code: -1609629695

----

Few more things to note:

-I followed some suggestions for how to fix this error on the Adobe site (via preference settings, changing the renderer to mercury playback instead of GPU, unchecking "enable parallel encoding" - still didn't work

 

I also tried using one of the default "Vimeo" presets in Media Encoder and the same thing happens:

Screen Shot 2021-08-03 at 11.20.03 AM.png

 

-Below are my system prefecences/settings:

Screen Shot 2021-08-03 at 10.30.48 AM.png 

Screen Shot 2021-08-03 at 10.32.11 AM.png

I just updated to the latest version of ME today and still does not work.

Thanks for the help!

 

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Error or problem , Export or render

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Adobe Employee ,
Aug 06, 2021 Aug 06, 2021

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Hi moebocop,

 

We're sorry about the poor experience. Have you tried exporting in any other format (like QuickTime > Apple ProRes) & checked if it's exporting properly? Also, are you able to export the comp directly from After Effects? Let us know, we're here to help.

 

Thanks,

Sumeet

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