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Media Encoder freezes every time

New Here ,
May 04, 2021 May 04, 2021

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For the past couple of weeks Media Encoder has frozen a short way into the process on BOTH my laptop and desktop computers. Thankfully I can still export directly from Premiere Pro and wait for the file to finish encoding before proceeding. Major time loss. Both computers Dell PC's

 

Any Ideas for a fix? I have already reinstalled software on both PC's.

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Freeze or hang

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Community Expert ,
May 04, 2021 May 04, 2021

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You may need to update the graphics driver.

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New Here ,
May 04, 2021 May 04, 2021

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thanks for the reply.

All drivers and windows updates have been installed, as well as firmware
updates from Dell.

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New Here ,
May 04, 2021 May 04, 2021

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Having similar issues on Mac. AE to AME.

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