• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Media Encoder freezes my computer

New Here ,
Mar 18, 2020 Mar 18, 2020

Copy link to clipboard

Copied

I recently bought AME to help me with stacking jobs (multiple 3 - 5 second custom resolution clips) but sadly...didn't help at all.

 

Let's assume those clips are 8K. In Premiere Pro and After Effects, encoding was smooth. But in AME, my computer just freeze (restart-needed type) like 2 seconds after starting the queue. It acts like some malware (my ame is legit).

 

Why is that? I never had problems encoding with Pr and Ae, so that is just my solution now, direct exporting. Pls h4lp

 

Views

2.8K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 18, 2020 Mar 18, 2020

Copy link to clipboard

Copied

first try, resetting the cc app. to reset the Creative Cloud desktop app, make sure it's in the foreground, then press: Win: Ctrl + Alt + R Mac: Cmd + Opt + R

if that fails, reset your preferences - https://forums.adobe.com/thread/1713540

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 19, 2021 Jan 19, 2021

Copy link to clipboard

Copied

I confirm that it is update graphic card drivers. It caused the AME software to freeze. You can try to see the reply card drivers

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 19, 2021 Jan 19, 2021

Copy link to clipboard

Copied

If NVIDIA, do a clean install of the latest Studio Driver (NOT the Game Driver).

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 28, 2021 Jan 28, 2021

Copy link to clipboard

Copied

If I download the studio driver does that mean I'll have a hard time running games? 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 28, 2021 Jan 28, 2021

Copy link to clipboard

Copied

It may depend upon which games.

Try it. You can always reinstall the old driver.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 28, 2021 Jan 28, 2021

Copy link to clipboard

Copied

LATEST

I recently bought AME

AME is part of CC.

It also comes with Premiere Pro and After Effects.

Why did you buy it?  How did you buy it?

 

What version numbers of Premiere Pro, After Effects, and AME?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines