Media Encoder Ignoring Rotation

[Sterphy]

When I export from Premiere via Media Encoder for some reason it ignores the rotation on certain clips.  I have clips from my timeline that were filmed on a phone in portrait mode - they are rotated 90 degrees so that they are portrait in the landscape timeline, with a blurred background behind them. When I export via Media Encoder for some reason they are a small landscape clip in the middle of the frame. 

Why is Media Encoder ignoring the rotation I've done on the clip? This is really annoying because now I have to slowly export using Premiere and can't queue up any exports.  More bugs!

[Shivangi_Gupta]

Hi Gibsonsg,

Sorry for your issue. I understand you are getting an incorrect export preview when you export the file using AME.

• Are you getting correct export from Premiere Pro?

• Please try this:

        Inside AME,

1. Preferences > General > Premiere Pro > Import sequence natively
2. Please uncheck the option
3. Click OK
4. Close AME
5. Relaunch AME
6. Test the export

Let us know if it works.

Thanks,

Shivangi