Media Encoder keeps failing NEED THIS TO PASS MY CLASS.

Report · Dec 12, 2021

It doesn't matter what the project is anymore, Media Encoder fails every single time it tries to export something. This is my most recent failure message. It used to work no problem, and I havent changed any of the settings. I just tried uninstalling and reinstalling it and it didn't work. Any help would be greatly, greatly appreciated, as I have a class due this week and I need this done!!

- Encoding Time: 00:00:03
12/13/2021 12:49:11 AM : Encoding Failed
------------------------------------------------------------
Export Error
Error compiling movie.

Export Error

Error completing render.

Writing with exporter: H.264
Writing to file: \\?\C:\Users\dollp\OneDrive - Government of Ontario\Documents\Class\Week 7\AB_Exe_CircleSociety\CircleSociety\CircleSocietyPamela_AME\03.mp4
Writing file type: H264
Around timecode: 00:00:00:07 - 00:00:00:16
Component: H.264 of type Exporter
Selector: 9
Error code: 3

Report · Dec 15, 2021

Hi there,

We're sorry for the trouble. Could you test the issue after disabling hardware encoding under Preferences > Media?

Let us know the outcome.

Regards,

Shivangi