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Media Encoder long delays on MONSTER machine?! (PLEASE HELP!)

Community Beginner ,
Sep 28, 2024 Sep 28, 2024

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I am trying to render a one hour podcast.  had no issues rendering 10, 15, 20, 30 min videos.  Now all of a sudden, ME is dropping the ball.  

Once I start to export in ME, it will do 50% and then stop.  And it will stop for HOURS.  Like 6-10+ hours.  Just sit there.  No real CPU activity, nothing.  Then it will randomly fire up and finish the project.  

#3 camera edited sequence, color correction, Beauty Box filter, and that is about it.  A lower third logo, but nothing really graphics heavy at all throughout the whole project.  This machine should BLAZE through that export, but no.   Even without the pause, it is still taking TWICE as long as the length of playback.  1hr20m podcast, is taking 3 hours on remaining time.  Then add in a 6-10 hour break in there, you can imagine it is bery frustrating.  I mean, there is no CPU acitvity, but could something be processing in the backround on that i am not noticing?  Is this thing actually still "working" behind the scenes?

Anyone have any advice or suggesitons?!  I am not that experienced with Adobe, so please speak in laymans terms.  Thank you.


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Export or render , Freeze or hang , Performance

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Community Expert ,
Sep 29, 2024 Sep 29, 2024

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This is a long shot, but i see that you have set the encoding to VBR 2 pass with both Target and Max set to 16. If you want to take advantage of 2 pass you should use different values such as Target 16 and Max 20. My suggestion is to always avoid 2 pass, because it fails too often.

 

Try to set it to CBR and Target to 16 and test that. (See image below)

 

If that fails as well, just use a Preset such as the Match source - High bitrate and don´t change anything else.

 

If that fails as well, change the Format to QuickTime and select the Apple ProRes 422 LT and export. This will create a huge file, but it is a good way to see if you even can export anything. 

 

Another thing to check is that you have enough free space on the disk you export to. Less than 10% free space will cause problems such as exports that fails.

 

Averdahl_0-1727619073188.png

Averdahl_1-1727619348688.png

Averdahl_2-1727619484977.png

 

 

 

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Community Beginner ,
Sep 30, 2024 Sep 30, 2024

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Thanks for chiming in.  So, it is indeed exporting.  It is not failing.  Just takes a LONG pause during exporting.   It does this BOTH during Media Encoder AND when exported directly from Premiere Pro.  

I am currently using those settings i posted about so that social media platforms compress minimal amounts as possible.  But can be prersuaded otherwise if there is a better way?

I tried your method of CBR with target bit rate of 16.   It did NOT hang up at 50%.  Went straught through the export.   (Again let me clarify, when i experince the hang up, it stalls for hours but it DOES finish.)

 

 As for free space where i am exporting to, I have over 1 TB.  Internal Hard drive.  NOT external.  

Screenshot 2024-09-30 at 2.28.23 PM.png

 

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Community Expert ,
Oct 01, 2024 Oct 01, 2024

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quote

Thanks for chiming in.  So, it is indeed exporting.  It is not failing.  Just takes a LONG pause during exporting.   It does this BOTH during Media Encoder AND when exported directly from Premiere Pro.

 

  • Does the same thing happen if you export to ProRes LT?
  • Does the same thing happen if you choose Hardware Encoding as well? (See attached image)
  • What happens if you duplicate the timeline in the Project panel and then select all clips in the timeline, right click and choose Remove Attributes and remove all effects and then render out that timeline?

 

You will get an output with no video fx, but it can point out that the problem is due to some of the video filters, or not.

 

quote

I am currently using those settings i posted about so that social media platforms compress minimal amounts as possible.  But can be prersuaded otherwise if there is a better way?

 

2 Pass encoding will not per se make social media platforms compress the uploaded media with minimal amounts. Just cuorious, who claims that?

 

quote

I tried your method of CBR with target bit rate of 16.   It did NOT hang up at 50%.  Went straught through the export.   (Again let me clarify, when i experince the hang up, it stalls for hours but it DOES finish.)


By @marc_11

 

Ok, thats one step forward but not enough since the machine still stalls...

 

 

Averdahl_0-1727775354339.png

 

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Community Beginner ,
Oct 01, 2024 Oct 01, 2024

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quote
quote

Thanks for chiming in.  So, it is indeed exporting.  It is not failing.  Just takes a LONG pause during exporting.   It does this BOTH during Media Encoder AND when exported directly from Premiere Pro.

 

  • Does the same thing happen if you export to ProRes LT?

    Apple ProRes LT took 1h20m to export, No delay at the 50% mark of exporting via Media Encoder.  

  • Does the same thing happen if you choose Hardware Encoding as well? (See attached image)

 

I tried selecting Hardware Encoding and it says, “your system’s hardware does not support hardware acceleration for the current settings”

 

  • What happens if you duplicate the timeline in the Project panel and then select all clips in the timeline, right click and choose Remove Attributes and remove all effects and then render out that timeline?

 

You will get an output with no video fx, but it can point out that the problem is due to some of the video filters, or not.

Used My initial export settings with no attributes as you suggested; paused at 50% w/VBR 2 pass.  Same issue.

 

quote

I am currently using those settings i posted about so that social media platforms compress minimal amounts as possible.  But can be prersuaded otherwise if there is a better way?

 

2 Pass encoding will not per se make social media platforms compress the uploaded media with minimal amounts. Just cuorious, who claims that?

Not sure.  Gotta be honest, maybe something I dreamt.  🙂 

 

quote

I tried your method of CBR with target bit rate of 16.   It did NOT hang up at 50%.  Went straught through the export.   (Again let me clarify, when i experince the hang up, it stalls for hours but it DOES finish.)


By @marc_11

 

Ok, thats one step forward but not enough since the machine still stalls...

 

 

Averdahl_0-1727775354339.png

 


By @Averdahl

 

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Community Expert ,
Oct 01, 2024 Oct 01, 2024

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@marc_11 

VBR 2-pass encoding with the Maximum Bitrate set to the same value as the Target Bitrate defeats the purpose of 2-pass encoding.

Here are some general ranges for target bitrate and max bitrate for common resolutions:

 

Resolution Target Bitrate (Mbps) Max Bitrate (Mbps)
480p (SD) 1 - 2 2 - 4
720p (HD) 2.5 - 5 5 - 8
1080p (Full HD) 4 - 8 8 - 12
1440p (QHD) 10 - 16 16 - 24
2160p (4K UHD) 20 - 40 40 - 60

 

Note:  On the 2019 Mac Pro with Intel Xeon W, 2-pass H264 encoding is software encoding only.

 

On a 2019 Mac Pro, I'd opt for VBR 1-pass encoding set to Hardware Encoding if delivering an MP4.  I'd use one of the "High Quality" presets (High Quality 480p SD Wide, High Quality  720p HD, High Quality 1080p HD, or High Quality 2160p 4K).  That will encode an MP4 using Hardware Encoding with enough overhead in the bitrate to hold up well to being encoded by the service that the video is being uploaded to.

Specific to your issue with the unexpectedly long encoding time, I'd export an Apple ProRes 422 LT movie to a Watch Folder (a location that Media Encoder automatically encodes using the encoding setting assigned to that folder).  With this approach, set the Watch Folder to use one of the "High Quality" presets.

If uploading to YouTube and/or Vimeo or other service that supports ProRes, I'd opt to export to an Apple ProRes 422 LT movie and then upload that, skipping an MP4 encode entirely.  Of course, factor in how long it takes to upload a large video file - a 1080p ProRes 422 LT movie will be about 700MB per minute.   ProRes 422 Proxy also works well for this, coming it at about 300MB per minutes for 1080p.

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Community Beginner ,
Oct 03, 2024 Oct 03, 2024

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These are all great points.  Thank you.

I used your settings and it exported the podcast in about 1:1 time.  1h20m episode took 1h20m.  

 

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Community Expert ,
Oct 02, 2024 Oct 02, 2024

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  • Has it ever worked for long videos or is this a problem that just appeared?
  • What version of Premiere Pro and Media Encoder do you use?
  • Have you tried to reset the Preferences? (If no, do that.)
  • Have you tried to reset the Media Cache? (If no, do that.)
  • Does it work if you do a direct export from Premiere Pro? (If don´t know, try it.)
  • Does it work with the settings below? Do not change anything, just use the presets.

 

Read the post by @Warren Heaton regarding 2 pass encoding and Max/Tagert bitrate. 🙂

 

EDIT:

I totally forgot to ask you to reset the Preferences of Media Encoder as well. Hold the Shift-key down while you launch Media Encoder. It won´t "say" anything but you will see that the user interface goes back to default.

 

Averdahl_0-1727891616711.png

Averdahl_1-1727891634321.png

 

 

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Community Beginner ,
Oct 03, 2024 Oct 03, 2024

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  • Has it ever worked for long videos or is this a problem that just appeared?
    I am not sure since I only started exporting longer videos.  Never an issue before but not exporting clips more than 20 mins.
  • What version of Premiere Pro and Media Encoder do you use?
    PP - Ver 24.6.1 (Build2)
    ME - Ver 24.6.1 (Build2)
  • Have you tried to reset the Preferences? (If no, do that.)
    Just did.  Will try that.
  • Have you tried to reset the Media Cache? (If no, do that.)
    Done.
  • Does it work if you do a direct export from Premiere Pro? (If don´t know, try it.)
    Tried that a few days ago, and yes it still paused from a Premiere direct export
  • Does it work with the settings below? Do not change anything, just use the presets.

 

Read the post by @Warren Heaton regarding 2 pass encoding and Max/Tagert bitrate. 🙂

 

EDIT:

I totally forgot to ask you to reset the Preferences of Media Encoder as well. Hold the Shift-key down while you launch Media Encoder. It won´t "say" anything but you will see that the user interface goes back to default.
Done

 

Averdahl_0-1727891616711.png

Averdahl_1-1727891634321.png

 

Exported with these settings and NO PAUSE


By @Averdahl

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Community Expert ,
Oct 04, 2024 Oct 04, 2024

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Ok, thats good. That indicates that the reason behind the earlier issue, iow that the render stops may be caused by some setting you have made in the export settings. There are two settings that causes issues and they are Render at Maximum Depth and Use Maximum Render Quality. Are you using any of them in your settings when the render pauses/stops for hours?

 

quote
 

Averdahl_0-1727891616711.png

Averdahl_1-1727891634321.png

 

Exported with these settings and NO PAUSE


By @marc_11

 

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Community Beginner ,
Oct 04, 2024 Oct 04, 2024

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Ok, thats good. That indicates that the reason behind the earlier issue, iow that the render stops may be caused by some setting you have made in the export settings. There are two settings that causes issues and they are Render at Maximum Depth and Use Maximum Render Quality. Are you using any of them in your settings when the render pauses/stops for hours?


Yes, both.

 

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Community Expert ,
Oct 04, 2024 Oct 04, 2024

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In short, dont use them unless you know that you really need any of them. 

 

quote
quote

...they are Render at Maximum Depth and Use Maximum Render Quality. Are you using any of them in your settings when the render pauses/stops for hours?


Yes, both.


By @marc_11

 

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Community Beginner ,
Oct 04, 2024 Oct 04, 2024

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In what situations might i "need them"?

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Community Expert ,
Oct 04, 2024 Oct 04, 2024

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Here is the whole explanation. Though it states that both should be enabled in most cases i humbly disagree since so much trouble comes when enabling both, or only one of them. Both settings seems to work without flaws when exporting to ProRes but with H.264 it still has serious flaws.

 

The Ultimate Guide to Premiere Pro's Render Quality Settings (frame.io)

 

quote

In what situations might i "need them"?


By @marc_11

 

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