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Media Encoder not working - Catalina 10.15.4

New Here ,
Apr 08, 2020 Apr 08, 2020

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Hello!

 

Is anyone else experiencing this issue?

 

Basically, it does not work anymore. If I send to Encoder from Premiere or AE, it fails to open and comes up with the error message:

 

"Adobe Media Encoder has encountered an unexpected error and cannot continue."

If it does open, it just hangs and stays still. This can be 5 seconds in up to 40 seconds in.

Does anyone know a fix?

 

I am running a Macbook Pro 16” with 2.4GHz 8-core Intel Core i9 processor, Turbo Boost up to 5.0GHz, 64GB 2666MHz DDR4 memory, AMD Radeon Pro 5500M with 8GB of GDDR6 memory and 1TB SSD storage 

 

 

TOPICS
Error or problem , Freeze or hang

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