• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

media encoder outputs blank video

New Here ,
Sep 03, 2023 Sep 03, 2023

Copy link to clipboard

Copied

Hello,

 

I have been using a Premiere pro, and media encoder, with sometimes updating the version, for more than four years. I didn't have encountered this kinds of problem and I need some help.

 

I usually video-edit the lecture videos and give the projects to the media encoder. I copy the introduction part of the video and paste it to the next new project, which is  next lecture. But since a few weeks ago, videos which are encoded after the first one, came out with all black only with sounds.

 

my output setting is H.264 1920x1080, progressive, nvidia codec, CBR 0.73Mbps.

 

It does not give any problem when rendering is done in Premiere itself,. but the problem occurs only if I use the media encoder, and it occurs with 2nd video. I tried uninstall-installing of the Premiere and Media encoder but doesn't worked. 

 

Please give me a help. 

 

 

TOPICS
Error or problem , Export or render

Views

143

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 10, 2023 Sep 10, 2023

Copy link to clipboard

Copied

LATEST

I am sorry for your issues.

What kind of hardware and OS are you using? Would you be willing to share a project and media that illustrates your issue? I can private message you the instructions if you can share.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines