Media Encoder settings are not available

[mattp1010435]

I have downloaded media encoder, but the Settings options is not available. Can anyone help please? I'm trying to use the encoder to create offline files.

[kglad]

[ moved from Creative Suites to Adobe Media Encoder (AME)]

[Vidya Sagar]

Hi mattp1010435,

Sorry for the trouble. Please share a screenshot of the issue for investigation. Steps: FAQ: How do I capture and post a screen shot or video?

Thanks,

Vidya