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MEDIA ENCODER TRAVANDO

New Here ,
Aug 16, 2023 Aug 16, 2023

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FALTANDO 10 SEG DE UM TRABALHO PEQUENO ELE TRAVA.

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Freeze or hang , Performance

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Adobe Employee ,
Aug 16, 2023 Aug 16, 2023

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Hi, sorry to hear you having issues with AME. I have a couple of questions to help me narrow your problem down:

  • You render an Ae comp. What is inside the comp? 
  • Is the crash reproducable? Does is always crash at the same time?
  • Could you share the crash logs stored her: OS:\Users\[username]\AppData\Local\Temp\Adobe\Premiere Pro\23.0\SentryIO-db\reports
  • What version of Ae and AME are you using?
  • If the issue is reproducable, would it be possible to share the Ae comp with us?

 

Thanks,

 

Chris

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