Media Encoder truncating the end of .mxf files.

[chanl85614163]

We're having an issue where media Encoder is cutting off the end of files and not rendering their full length. Settings have been checked and re-cheked but the problem persists. Has anyone had this trouble? Fixes?

[Jeff Bugbee]

I've seen this issue before when my timeline is somehow referencing old references files from my cache. Manually cleaning out the cache resolved my issue. If you're on a Mac, delete these 2 folders:

/users/<username>/Library/Application Support/Adobe/Common/Media Cache

/users/<username>/Library/Application Support/Adobe/Common/Media Cache Files

PC path:

\Users\<username>\AppData\Roaming\Adobe\Common\Media Cache

\Users\<username>\AppData\Roaming\Adobe\Common\Media Cache Files

[chanl85614163]

Good morning and thanks. Giving this a try.

[Jeff Bugbee]

any luck ChanEpic?