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Media Encoder won't encode full video

Community Beginner ,
Jul 23, 2022 Jul 23, 2022

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I have a six hour long video. When exporting, it says that the file size will be about 26gb. But everytime I render the full video, the finished file is 20gb max, with the last two hours not being playable. The first hours work perfectly fine, but as soon as you skip to the last few minutes, the media player (be it vlc, microsoft photos etc) crashes. 

 

I tried multiple different settings, but none changed the results. What can I do?

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Error or problem , Export or render , Formats

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correct answers 1 Correct answer

Community Beginner , Jul 24, 2022 Jul 24, 2022

Okay I found a solution: I had 40gb of free disk space, cleared about 100gb and it worked! 

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Adobe Employee ,
Jul 23, 2022 Jul 23, 2022

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Hello, 

Would it be possible for you to share the project and media with us? I imagine it's a lot of media but I can supply a fast upload link. We'd like to take a look at what's going on. 

Regards,

Fergus

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Community Beginner ,
Jul 23, 2022 Jul 23, 2022

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Sure, just let me know where I should upload. I could also simply provide a WeTransfer link? 

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Adobe Employee ,
Jul 23, 2022 Jul 23, 2022

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Thanks for the quick response! I'm happy to foot the bill for the transfer, so here's a link to use: https://samplefiles.portal.massive.app

Regards,
Fergus

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Community Beginner ,
Jul 23, 2022 Jul 23, 2022

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All sent, thank you 🙂

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Adobe Employee ,
Jul 23, 2022 Jul 23, 2022

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I did see an error when opening the project in Premiere Pro but I was able to export the project sucessfully, using the settings you had last used (which get saved into the project). I will send you a link with the output, as while I think it is ok you should check to make sure. 

 

Regards,

Fergus

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Community Beginner ,
Jul 24, 2022 Jul 24, 2022

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Alright, should be an error with my hardware then. Thanks for checking! 

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Community Beginner ,
Jul 24, 2022 Jul 24, 2022

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So I tried rendering again. It rendered fine, I had a 26gb file as promised, but after the encoding, Media Encoder left me with a 24 bytes file? Where does ME move temporary files, the 26gbs can't just vanish right? 

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Community Beginner ,
Jul 24, 2022 Jul 24, 2022

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Okay I found a solution: I had 40gb of free disk space, cleared about 100gb and it worked! 

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