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Media encoder won't open

New Here ,
Feb 21, 2022 Feb 21, 2022

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Cant open latest Media Encoder

Gets so far opening and then announces

'Encountered serious problem and cannot continue?

Have tried deleting and reinstalling application.

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Error or problem

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Adobe Employee ,
Feb 21, 2022 Feb 21, 2022

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Hi there!

Sorry to hear that. Which version Of AME do you have? Also, let us know the OS.

 

Thanks,

Kartika

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New Here ,
Feb 22, 2022 Feb 22, 2022

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Hi Kartika

I upgraded to the latest version when I encountered the problem (it worked one day and suddenly stopped working the next?), but the problem persisted. I uninstalled and reinstalled - same problem

I'm on macOS Monterey 12.1 (imac)

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