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MEDIA ENCODER

New Here ,
Dec 29, 2023 Dec 29, 2023

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MY MEDIA ENCODER NOT PERFOMING EVRY TIME TRY TO CONVERT MOV FILE TO MP4 BUT I SAW THE NOTIFICATION THATS IS YOUR FILE IS NOT SUPPORTED SO PLEASE HELP ME GUIDE WHATS BEST PROCESS 

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Community Expert ,
Dec 29, 2023 Dec 29, 2023

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do you have quicktime installed?

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Adobe Employee ,
Jan 16, 2024 Jan 16, 2024

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And also: what CPU, GPU, OS, app versions?

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Community Expert ,
Dec 29, 2023 Dec 29, 2023

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop>

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