media encore problem

[Batoolii5C41]

i dont know what happend ?????????????? is not working i givimg monye and look at this 

[Peru Bob]

Please help us help you and provide a bit more information:

-operating system

-are all updates installed?

-complete system specifications, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

-text of error messages, if any

-exactly what are you doing and what happens when you do it

-graphics card and graphics driver number

-Adobe software and version numbers

[Shivangi_Gupta]

Hi there,

We're here to help. Could you share more details about the issue you're getting? Are you using dynamik link?

Let us know.

Regards,

Shivangi