Premiere leaves hardware and Media Encoder leaves only Software in performance when exporting

[pedros92539527]

The 2022 and 2023 versions are happening to me.

I have a Windows 10

When I'm going to export a video, in Premiere it allows me to use both the hardware option and the software option.

But in the media encoder it gives me this message when I try to put the hardware option:

"Your system hardware does not support hardware acceleration for current configurations"

I really don't understand how it works in premiere and not in media encoder!

One method I used to see if it worked was to put these programs on high performance...
WindowsSetup>System>Display>Graphics Setup

 

But so far nothing...

If anyone has the answer on how to resolve this question it would be a huge help!