ProRes 4444 not being recognized by AME and can not export

New Here ,
Feb 18, 2022 Feb 18, 2022

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I am running AME on MacOS 12.2.1. I have a 95minute Apple ProRes 4444 quicktime file that I need to expoert but when I drag-drop or navigate to the file within AME, it only shows a black square and plays the audio. Then when I export, it does the same -- exports a black frame with audio.

 

AME does not fo this with ProRes 422 or H264 files, only Apple ProRes 4444. I have downloaded the latest Apple codecs twice, restarted, updated my OS, etc etc. Nothing works. Please help!

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Export or render , Formats , Import

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Adobe Employee ,
Feb 19, 2022 Feb 19, 2022

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Hi J.M.Thompson,

 

We're sorry to hear about this. Are you experiencing this with any specific ProRes 4444 file or all of them? Also, let us know the source of this media & the version of Media Encoder that you are using.

 

Thanks,

Sumeet

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New Here ,
Feb 21, 2022 Feb 21, 2022

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LATEST
I am experiencing it with all Prores 4444 codecs and I am experiencing it
on two different MacOS laptop systems.

*--*
*JESSICA M. THOMPSON*
www.stedfastproductions.com
WRITER • DIRECTOR • PRODUCER

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