• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Pulldown List of Formats, Presets Unavailable in Adobe Media Encoder

New Here ,
May 01, 2018 May 01, 2018

Copy link to clipboard


I use Adobe Media Encoder V12.1.1(Build 12) on a Mac.

I've noticed recently that the pulldown pick list of file formats (as in h.264, .mov, etc.) and the list of presets (Vimeo, Apple Pro Res, etc.) are unavailable. The settings are stuck on one preset and I cannot change it. It is stuck on h.264 and a Vimeo Codec. It is stuck in both the Output Settings screen and in the queue screen. I've tried changing it in the Queue and when I click on the highlighted format or the highlighted codec in the queue list, I get a message: "File Import Error - Could not read from source. Please check the settings and try again."

I am able to import a codec, but only those that match the H.264 format that it is stuck on.

I'm kind of dead in the water with respect to using AME until I can resolve this. Help!






Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation