Se cierra solo Media Encoder cc 2015

New Here ,
Oct 24, 2018 Oct 24, 2018

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luego de 30 segundos se cierra solo, estoy usando la versión de prueba antes de comprar.

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Adobe Employee ,
Oct 25, 2018 Oct 25, 2018

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Hi tuky-albi,

Sorry for the crash issue. Is there any error message after the crash? If yes, share a screenshot.

Is there a reason for using CC 2015 version?

Also, please elaborate the trial version/subscription part.

Thanks,

Vidya

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New Here ,
Oct 25, 2018 Oct 25, 2018

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Hola Vidya, gracias por responder.

Elegí la versión 2015, porque  la última de Adobe Cloud pide muchos requerimientos de hardware (mínimo 16 de ram)

La probé y funcionaba lento en mi equipo. Y Encoder se cerraba solo y la desinstalé.

Captura notebook.jpg

Probando con esta versión 2015 funciona mas rápido pero  (modo trial) se cierran o congelan los programas.

Es posible  que no sea una buena instalación, (me la pasaron en un pendrive) ,Dime por favor donde puede bajarme (link) la versión oficial de Adobe Cloud 2016 o 2017 para probarla y después comprar.

Muchas gracias!!!

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Adobe Employee ,
Oct 30, 2018 Oct 30, 2018

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Hi tuky-albi,

Thanks for the reply. I am sorry, the trail is only available for the latest version of any app in Creative Cloud.

The older versions of the apps are available only with a subscription.

Vidya

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