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Struggling with this AGAIN

New Here ,
Nov 29, 2024 Nov 29, 2024

I'm so tired of this. During the last two posts I sent, I said that I can't export through media encoder because it kept failing. I don't know what is going on when it suddenly worked one time in October. Everytime I try to start rendering, it keeps failing a millisecond after. Also, I know very little about media encoder and that I can't access export settings for some reason. PLEASE TELL ME WHAT I NEED TO DO!!!!!!

 

Apps Used:

Adobe Animate 2022

Adobe Media Encoder 2022

TOPICS
Error or problem , Export or render
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Adobe Employee ,
Dec 02, 2024 Dec 02, 2024

2022 versions are pretty outdated. I just tested with Adobe Animate 24.0.5 and Adobe Media Ecnoder 25.1.65 on macOS 15.1.1. And everything worked as expected. What are your export settings? Please share a screenshot. What are your specs (OS, CPU, GPU, memory)? Also, please share the full error log. Click on the "Failed" text link and copy the text.

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New Here ,
Dec 02, 2024 Dec 02, 2024

Is this what you mean?Screenshot 2024-12-02 222853.png

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Adobe Employee ,
Dec 03, 2024 Dec 03, 2024

If you click on the "Failed" status a log file should appear. We need the info from within the log file to see why your export has failed.

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New Here ,
Dec 03, 2024 Dec 03, 2024

Screenshot 2024-12-03 175220.png

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Adobe Employee ,
Dec 04, 2024 Dec 04, 2024

Do you have AntiVirus or other security software installed? Did you change anything else in your system setup?

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New Here ,
Dec 05, 2024 Dec 05, 2024
LATEST

I'm pretty certain that I turned off all of the AntiViruses, and no, I did not change anything in the system.

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