since this morning media encoder does not start up any more. it blocks on "loading importer quicktime bundle" Help !
Title edited by mod
We're sorry about the poor experience. We can get this checked. Please let us know the version of Media Encoder that you are using & the system specs (OS, CPU, GPU & RAM).
I used the 2020 version, it worked long time good and then all of the sudden this problem appeared
this are the specs of my laptop :
Modelnaam: MacBook Pro
Processornaam: Dual-Core Intel Core i5
Processorsnelheid: 2,7 GHz
Aantal processors: 1
Totale aantal cores: 2
L2-cache (per core): 256 KB
L3-cache: 3 MB
Geheugen: 8 GB
Versie systeemfirmware: 4184.108.40.206.0
SMC-versie (systeem): 2.28f7
Serienummer (systeem): C02S7849FVH5
UDID voor provisionering: 57067A8C-40A1-57EC-A766-5F4434B1B550
in the meantime I have already been able to solve the problem by deleting the entire app with mac cleaner and then downloading and installing the app again
Thanks for keeping us updated.
But I hope that adobe will finaly solve this issue very soon, because it seems to be a problem for many people and it takes already long time. sooner or later It will apear again if you don't solve it.