Adobe Media Encoder 2020 freezes (not responding) when doing anything in UI

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Feb 28, 2021 Feb 28, 2021

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I'm using Adobe Media Encoder 2020 (14.5 Build 48) on Windows 10. 

After few clicks Adobe Media Encoder freezes for a while. Then, I click on some more things and it's not responding again.

 

I tried deleting caches but the problem persists.


This is my setup:
Laptop MSI GE70 2QD Apache
Operating System
Windows 10 Education 64-bit
CPU
Intel Core i7 4720HQ @ 2.60GHz 62 °C
Haswell 22nm Technology
RAM
16,0GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
Motherboard
Micro-Star International Co. Ltd. MS-1759 (SOCKET 0)
Graphics
Generic PnP Monitor (1920x1080@60Hz)
Intel HD Graphics 4600 (MSI)
2047MB NVIDIA GeForce GTX 950M (MSI) 50 °C
ForceWare version: 461.72
SLI Disabled
Storage
931GB Hitachi HGST HTS721010A9E630 (SATA ) 33 °C
931GB Samsung SSD 860 EVO mSATA 1TB (SATA (SSD)) 53 °C

14TB Network drive over Samba
Optical Drives
HL-DT-ST DVDRAM GTB0N
Audio
Realtek High Definition Audio

TOPICS
Freeze or hang

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