Adobe Media Encoder 2020 won't open!

New Here ,
Nov 10, 2019 Nov 10, 2019

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Hello, I am working on a project in After Effects for my sister and I need Media Encoder to send it from my laptop to my phone in a small file size but Adobe Media Encoder 2020 will not open! I have tried restarting my computer, uninstalling and reinstalling Media Encoder directly from Creative Cloud Desktop and it will not open and she wants it by the end of today. Please help me. 

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Adobe Community Professional ,
Nov 10, 2019 Nov 10, 2019

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Can you send it to the Render Queue in AE?

 

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New Here ,
Nov 10, 2019 Nov 10, 2019

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Yes, I can set it to the default Render Queue in After Effects.

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Guest
Nov 11, 2019 Nov 11, 2019

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Try deleting %AppData%\Adobe\Adobe Media Encoder

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New Here ,
Nov 11, 2019 Nov 11, 2019

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How do I do that? 

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Adobe Community Professional ,
Nov 11, 2019 Nov 11, 2019

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"How do I do that? "

Do a Windows search for %AppData%\Adobe\Adobe Media Encoder and then delete the file.

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New Here ,
Nov 11, 2019 Nov 11, 2019

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I cannot seem to find it.

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Adobe Community Professional ,
Nov 12, 2019 Nov 12, 2019

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What version numbers of AE and AME?

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New Here ,
Nov 24, 2019 Nov 24, 2019

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Nevermind, Media Encoder just started up normally. All good.

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New Here ,
Jun 17, 2020 Jun 17, 2020

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Out of curiousity what was your fix? Or did it resolve itself. I cannot open media encoder myself and don't know what to do. I have uninstalled and reinstalled.

 

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New Here ,
Jun 26, 2020 Jun 26, 2020

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Hi, sorry for the late reply. I cannot remember what the solution was or what I did to fix it. However, I would recommend using the Adobe CC Cleaner Tool if you can. Hope this helps! 🙂

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