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Adobe Media Encoder 5.5 stopped working

New Here ,
Jan 09, 2020 Jan 09, 2020

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After years of using AME in conjunction with Premiere Pro, ir juar atopped working. The title screen comes up, but then goes away. Abobe cleaner seems to have disappeared for 5.5 products. I've uninstalled and reinstalled the whole production suite - even to a different hard drve - same result.

 

[Moving from generic Start/Help forum to the specific Program forum... Mod]
[To find a forum for your program please start at https://community.adobe.com/]

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correct answers 1 Correct answer

Community Expert , Jan 10, 2020 Jan 10, 2020

CS5.5 is long past being supported, so if you're using a modern OS (which specific version are you using, by the way?) then you can't guarnatee or expect software that old to continue working. Adobe, like Apple and Microsoft, only supports three versions back. There simply aren't enough resources, nor the demand to test software that was released almost nine years ago.

 

If you want to continue using CS5.5 you should be able to if you install an old version of your OS.

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Community Expert ,
Jan 10, 2020 Jan 10, 2020

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CS5.5 is long past being supported, so if you're using a modern OS (which specific version are you using, by the way?) then you can't guarnatee or expect software that old to continue working. Adobe, like Apple and Microsoft, only supports three versions back. There simply aren't enough resources, nor the demand to test software that was released almost nine years ago.

 

If you want to continue using CS5.5 you should be able to if you install an old version of your OS.

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