Everything was running smoothly, but AME doesn't start anymore.
Neither when I try from After Effects nor from the Adobe creative cloud.
This extends aswell to Premiere Pro which won't start aswell!
All I get is the starting loading square... which then disappears.
I've uninstalled and reinstalled every softwares, cleaned my registry, still not working...
Anyone having the same issue?
Whoops. Just realized I misunderstood the issue you were having. Disregard my response. The only possible solution I can think of to your problem is to make sure your drivers are up to date.
I understand AME does not launch. Could you share more details? We're here to help.
Looking forward to your response.
- I'm using the latest version of AME (and i tried to make it work with a previous version, v 13.1.5, without success).
- I'm on Windows 10.
- It was working great.
Thank you for your answer,
Thanks for the information. Could you follow the steps below and share the log file that will help our engineers identify where AE fails to send the comp to AME?
Unfortunately, no new files appeared.
I see! I feel we'll need to hop on a remote session to troubleshoot the issue further. Would you mind contacting our phone/chat support team? Here's the link: https://helpx.adobe.com/contact.html
Let us know if you have any other questions.