Adobe Media Encoder doesn't work

New Here ,
May 14, 2019 May 14, 2019

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Hi, I want to export my AE work into MP4.

I was using AME perfectly fine, but from some point, it started not working.

converting video into video works fine, like converting MOV video into MP4,

but when I try to export AE file by AME, it seems that there's some error connecting to dynamic link.

How can I fix this problem?

my AE version is 16.1.1(Build 4), and AME version is 13.1(Build 173).

Please help!

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Adobe Employee ,
May 29, 2019 May 29, 2019

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Hi Jina Kim,

Thanks for reaching out. Dynamic link works when the versions of both the applications are in sync. Ideally, you should not get any issue while exporting a After Effects project  from AME with the versions installed on your computer.

Let us know if any of the suggestions shared above help.

Thanks,

Shivangi

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Community Beginner ,
Oct 16, 2019 Oct 16, 2019

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I have the same problem,  AME does not work, get .- Dynamic-link server just stays "loading forever" Wasting a lot of time in this issue. It is very frustrating. I've been updating and uninstalling the AME several times. Any real solution?  Just keeping adding new updates to software but I don't feel they get better instability and functionality 

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